About us

What we make

Browse stories, talk with AI characters, and write and publish your own. Chats use diamonds: sign up and check in daily for free ones, or buy more in the Yomi app.

Support

Need help with your account, a purchase or anything else in Yomi? Email us at [email protected]. Tell us the email address of your Yomi account and, for a purchase, its order ID, so we can look into it.

Delete your account

• In the Yomi app: sign in, open the Me tab, tap More settings, then Delete account, and confirm.
• On the web: sign in at yomi-ai.com, open More settings (yomi-ai.com/settings), tap Delete account, and confirm.
• Can't sign in? Email [email protected] from the email address linked to your account, with the subject “Delete my account”.

You're signed out on every device and your published stories are taken down at once. Within 30 days the account and its data, including your chats, stories and images, are permanently deleted. Except where the law requires otherwise, diamonds are not refunded when you delete your account.

Purchases and refunds

Nothing can be bought on the website: diamonds are bought in the Yomi app, and the store you paid through handles refunds.

• In the Yomi app for iPhone, Apple charges the payment method on your Apple Account and handles refunds: request one at reportaproblem.apple.com.
• In the Yomi app for Android, Google Play processes the payment and refunds follow Google Play's refund policy: request one through Google Play.

If a purchase is refunded, the diamonds it added are taken back from your balance. If you were charged but didn't get your diamonds, email [email protected] with the order ID.

Who we are

Yomi AI is operated by Ignis AI Limited. For questions about the product, privacy, or these pages, email [email protected].